What is a Conflict?
Most people's desktop computers have hundreds, if not
thousands, of software programs installed on them.
System designers (like Apple and Microsoft) and application
developers (like IntelliGents) try to design things so that
different programs and utilities do not try to use the same
resources at the same time, or do incompatible things, and
most of the time we succeed. But not always.
You may have had the experience, for example, of having a
program that always crashes on startup on one computer, but
not on another. There are several reasons this might
happen:
 | The copy you installed may be corrupted (in which case
a clean re-installation should fix the problem) |
|
There may be differences in
hardware or operating system between the machines that
matter for this software. (For example, some Mac
software will only run on on a PowerPC and not an older
Mac, or will only run on, say, OS 8 or later. Some
PC software will only run on Windows 95 or later,
etc.) If the incompatibility is at the hardware
level, you should check to see if there is a version of
the program available for your machine. If not you
are probably out of luck. (This is why software
manufacturers tend to publish system requirements, like
"Requires a PowerPC chip running OS 8.5 or
later.") If the software requires a
newer operating system, you will have to choose between
updating your OS or not using the software in question. |
|
Sometimes a program conflicts
with another program or utility. Things in the Mac
system folder, such as additions to the menubar, tend to
use low-level resources that are sometimes also called
by other programs. When such a program is started,
there is usually a serious problem resulting in a crash
-- generally around the time of startup. On the
Mac side, there is a program called ConflictCatcher(tm)
that is designed to help users figure out where the
problem lies. |
NoteWorthy for Mac
A small portion of users who have downloaded NoteWorthy
Virtual Notecards for Macintosh have experienced symptoms
indicative of conflicts. We will post these here as we
identify them. If you experience crash on startup of
NoteWorthy, please try the following:
- Restart the computer and try again. If it still
does not work:
- Use your Apple System Profiler to list the system
extensions installed and operating on your Mac.
- Check the list against the list below of known
conflicts. If there is a match, you will have to
decide whether to turn off the extension or forego use
of NoteWorthy.
- If there is no match, either run Conflict Catcher (and
send us the results, please!), or email us at
support.intelli-gents.com and send us a description of
the symptoms plus a list of system extensions as
generated by System Profiler.
Known Conflicts
| Action Utilities (at least
running System 9.1). A user who ran
ConflictCatcher writes... |
Action Menus in Action Utilities....
is NOT compatible with NoteWorthy_1.1. Action Files
and Action WYSIWYG ARE compatible. Action GoMac MAY be
incompatible.
We have been told, but have not verified, that there
are broader problems using Action Utilities with OS 9.1,
and that these are more acute when any 4D-based
application is run.
Recommended course of action: if the Action Menus and
Action GoMac functions are not essential to your use of
your Mac, turn these extensions off and reboot your
Mac. If these are essential to your Mac, and you
are running system 9.1, you cannot use NoteWorthy.
(We have not verified whether this
conflict disappears under other system configurations.)
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